Privacy Policy

Edwin Carroll 14 Nov , 2019

TheNet4You Guide

Privacy Policy

Updated Dec 2, 2019

This TheNet4You Privacy Policy is deemed to demonstrate that our visitors’, partners’ and customers’ (collectively “you” or “your”) privacy is one of TheNet4You’s cardinal objectives, especially when using any TheNet4You services or accessing this website. It sets forth the manner and legal commitments which any of the worldwide Plesk entities agrees to maintain in collecting, processing and (where applicable) disclosing information about users of this website.

By using TheNet4You website, our products and/or services you agree to the practices described in this Privacy Policy.

Collection of Information

TheNet4You gathers information in most of its interactions with you, whether directly or indirectly. Although some of the information may be considered as Personal Identifiable Information (“PII”), most of the gathered information is not PII. PII is defined as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

TheNet4You has taken extensive safety and operational precautions, including administrative, physical and technical safeguards to protect personal information. Furthermore, TheNet4You deploys reasonable safeguards across the company databases to prevent unauthorized access, disclosure or loss of personal information.

Information received from you directly

TheNet4You collects and stores information during the registration of products, the creation of online profiles, the application via our website and any contact for support or other matters (e.g. contact forms). Examples of your information:

  • Names, addresses, phone numbers;
  • IP addresses
  • Billing and other purchasing and shipping information;
  • Records of transactions, including purchases, inquiries and service requests;
  • Authentication data such as user name and password to verify access.
  • Application Data, CVs, profiles, pictures (additional Job Applicant Data Policy in place)

TheNet4You does not collect or process any credit card data during purchases. Any credit card purchase is made through our reliable and secure online payment processor (Worldpay), with the result that TheNet4You is never furnished with your sensitive credit card information;

TheNet4You does not forward any personal information (especially names or email addresses) to third parties without your express permission, unless bindingly and mandatorily required by the applicable laws or prosecution authorities. Whenever TheNet4You engages subcontractors for the fulfillment of its contractual obligations with you, you will be specifically informed about such engagement in the respective data privacy statement and/or the corresponding consent text.

TheNet4You has an extensive data protection policy in place across its organization, which every TheNet4You employee or contractor must adhere to at all times. Such data protection policy sets forth the mandatory way, information is expected to be handled within TheNet4You and describes the necessary internal processes and to the required level of confidentiality to be maintained in order to be compliant with national and international data protection laws (like e.g. GDPR).

TheNet4You strives to comply with the concept of data minimization (“privacy by default”) by only collecting as much information as needed for the intended and approved purpose. Only information which is relevant to such purpose and which has been provided to TheNet4You in free and informed manner by you as the data subject will be maintained by TheNet4You for as long as needed for the purpose. Thereafter, any PII is subject to a defined deletion routine as defined in TheNet4You’s record of processing activities created and maintained in accordance to Article 30 of the GDPR.

Information Collected Automatically

TheNet4You may automatically collect and store information about how users utilize the TheNet4You website(s) and applications. This may include anonymized IP addresses of website visitors, browser type and other information such as search terms, which helps us to improve our services and our website to provide you with the best possible services and user experience. Any so collected data which may be considered as PII is subject to immediate encryption and/or anonymization prior to its collection with the result that the automatically-collected data will not allow TheNet4You to identify you (non-PII) but for example find out from which country our website is visited. Please find out more about such anonymized automatic collection in the section concerning “Google Analytics” and other data and analysis services below.

Data Protection for Minors

The TheNet4You website as well as its contents, services and offers are not directed at children or minors. Accordingly, TheNet4You does not want and does not assume that any information collected on the TheNet4You website or any forum will be personal data pertaining to children or minors.

The Use and Processing of Information

TheNet4You uses your product purchase and registration information solely in order to fulfill its contractual obligations towards you, which includes information concerning your license or associated important security, update and patch advices required to keep your product secure at all times and protect you as well as TheNet4You from losses based on fraudulent activities. TheNet4You further uses it to process your purchases, manage subscriptions, send important messages and provide product support. Information will be kept only for as long as the underlying contract exists and it is needed for the intended and approved purpose or other legitimate reasons under data privacy laws. Notwithstanding the foregoing, at all times you have the right to exercise your rights as the data subject in accordance to the applicable data privacy laws as further defined in this data privacy policy.

TheNet4You also uses anonymized customer and visitor information for research into improving its products and services, for planning new features and updates and to customize and improve its websites. For the safety of TheNet4You customers and its employees, TheNet4You may use collected information to detect and prevent potential or actual claims and prohibited behaviors, such as fraud or attempts to breach the TheNet4You information security. In this regard, TheNet4You primarily observes IP addresses of Plesk installations to protect TheNet4You as well as you as license owner from software piracy and associated losses.

TheNet4You only sends newsletters, which may contain advertising components with your express consent or on basis of a legal permission (e.g. in order to inform you about required security measures). Newsletter subscription is always based on Double-opt-in, which means that you will receive a confirmation email after your online subscription, which provides an activation link to be clicked in order to confirm your subscription. In the subscription will be documented in accordance to the GDPR. This includes, besides information you submitted yourself during the subscription, a documentation of the time of the subscription as well as the IP address used for the subscription. TheNet4You only uses provided information (i.e. your name and email address) to personalize its newsletters. At any time, you may cancel your subscription by clicking the unsubscribe link in any of the new set of emails or sent a request to privacy@thenet4you.net.

Wherever legally required and possible, you will have the option to not provide your information to TheNet4You. Though, that will likely prevent TheNet4You from providing certain services or website functionalities to you which may adversely affect your user experience. At all times, you may choose to revoke your consent to receive TheNet4You marketing materials, newsletters and subscriptions by using the provided “unsubscribe” links, consent revocation options or by sending an email with your requests to privacy@thenet4you.net. Notwithstanding the foregoing, TheNet4You retains the right to send you messages concerning your purchases, critical updates and other administratively necessary information associated with your product License Agreement. You cannot opt-out of these messages as they are required for the fulfillment of TheNet4You’s contractual obligations towards you and protect you while using TheNet4You products.

You may give or withhold permission for TheNet4You to share your PII for marketing purposes with trusted 3rd parties and partners.

TheNet4You has implemented appropriate technical and organizational measures related to the respective processing purpose in order to protect the PII provided by you against abuse and loss. PII and other information about you are stored in a secure operating environment that is not accessible to the public. In addition, each of TheNet4You’s employees is contractually bound by comprehensive confidentiality and non-disclosure terms and is further required to abide by the TheNet4You data protection policy at all times.

Your Rights as the Data Subject

 Whenever TheNet4You processes your PII, TheNet4You takes reasonable steps to ensure that your PII is kept accurate and up-to-date for the purposes for which it was collected. At all times you will be provided with the ability to object to the processing of your PII by TheNet4You, if such processing is not reasonably required for a legitimate business purpose as described in this privacy policy and TheNet4You’s compliance with law.

The applicable data protection regulations and laws give you the following general rights in respect to the PII you provide to TheNet4You for all other reasons:

– Information rights: At all times, you have the right to be informed about where, for which purpose and for how long your PII is collected by TheNet4You.

– Access rights: You further have the right to receive complete and accurate information from TheNet4You about if and which of your PII is processed by TheNet4You, the purpose and duration of processing, the recipients of your PII (in and outside of the EEA), as well as the safeguards implemented for any cross-border transfer of your PII.

– Rectification and erasure rights: Upon your request, TheNet4You will immediately rectify or correct your PII. Unless required for other legitimate reasons as described in this privacy policy, your request to erase your PII will be performed without undue delay. You may further generally object the processing or restrict the ways of processing of your PII by TheNet4You, including the right to reject automated individual decision-making.

– Portability: Finally, you may at all times request to receive the PII stored about you in a structured, commonly-used and machine-readable format to transit your PII to another data controller.

Any of your rights as the data subject can be exercised by contacting Privacy@thenet4you.net and specifying the subject of your request as well as the kind of data your request refers to. TheNet4You may ask you to provide a proper identification of yourself before performing any PII-related action to avoid misuse.

Sharing of Information

In order for TheNet4You to execute its business processes in a convenient and optimal manner, it may be necessary for certain data to be processed by trusted 3rd parties and reliable partners. These 3rd parties may process payments, fulfill orders, send email or conduct other activities on behalf of TheNet4You. However, TheNet4You only shares such information needed to serve the specific purpose for which the 3rd parties were engaged. TheNet4You ensures that these 3rd parties are under similar obligations to maintain confidentiality as TheNet4You’s own employees are and that they will handle your information in the way and to the extend as TheNet4You itself is permitted to. If legally required, your prior express consent will be requested for such processing, defining the 3rd party as well as the kind of processing by the 3rd Party on behalf of TheNet4You. TheNet4You does not allow any 3rd party to use your information for any purposes for which the information was not collected.

Should TheNet4You merge with or be acquired by another company or TheNet4You sells product lines, service activities or other assets, it is likely your information will be transferred as is appropriate and relevant to ensure that your TheNet4You products and/or services will remain uninterrupted.

Information Retention & Destruction

TheNet4You only maintains your PII for as long as it is required for the intended and approved purpose. If your PII is no longer needed to serve the purpose of its collection, TheNet4You has implemented revolving routines to anonymize or delete your data, create aggregated, anonymous records to aid the TheNet4You research and to improve TheNet4You products, services, and communications. TheNet4You employs data destruction techniques designed to completely destroy data and prevent any future recovery in all such routines.

Cross-Border Disclosure of Data

TheNet4You will only disclose your PII abroad, if it’s necessary for the intended purpose of processing. However, as a member of the worldwide TheNet4You group of companies, every local TheNet4You entity may maintain or perform data processing operations in countries outside the EEA or in countries without an adequate level of data protection, if it is required for the fulfillment of our obligations or the underlying agreement with you. Furthermore, subcontractors of TheNet4You which TheNet4You engages to act on its behalf in respect to the processing of your PII may be domiciled in such areas.

In order to secure such transfer and processing in accordance to chapter 5 of the GDPR, TheNet4You has implemented and requests the required technical and organizational measures as well as has entered into the appropriate contractual frameworks with group companies and subcontractors which make sure that the recipient of data has implemented an adequate level of data privacy in its organization as required by the GDPR. This includes signature of Data Processing Agreements as well as EU standard contractual clauses issued by the EU commission in the event, your information may be shared with entities outside the EEA. These precautions are appropriate safeguards as requested by article 46 of GDPR and local data protection laws in effect, which make sure that your information will be treated securely, confidentially and in accordance to the applicable data protection laws in your place of residence, wherever it is subject to processing by or on behalf of TheNet4You.

Cookies

A cookie is a piece of data stored on your computer, tied to information about you. TheNet4You may use all kinds of cookies. This may either include cookies which terminate and the erase once you close your browser or log out or cookies stored on your computer for an extended time-frame.

TheNet4You has established a comprehensive “Statement Regarding Cookies and Other Technologies”, describing the different kinds of cookies and technologies used by TheNet4You, the purpose of their use as well as ways to avoid cookies and other technologies. The TheNet4You statement is subject to periodic updates by TheNet4You from time to time if required. Relevant changes will be highlighted in future versions. The TheNet4You Statement Regarding Cookies and Other Technologies can be found at Statement-Regarding-Cookies-and-other-Technologies .

Links to 3rd Parties

This Privacy Policy applies only to this website and not to websites owned by 3rd parties. The TheNet4You website may contain links to websites of certain 3rd Parties (suppliers, 3rd party ISVs, etc.). Although TheNet4You pays particular attention to the contents of linked websites and the quality of the links posted on its website, TheNet4You neither has any influence on the contents of these 3rd parties’ websites, nor on the way these 3rd parties treat personal information collected on their own websites.

Accordingly, TheNet4You disclaims any responsibility and liability for actions of any 3rd parties or the observance of data protection regulations by 3rd parties, linked to from TheNet4You’s websites. In the event you envisage any shortcomings or breaches of data protection regulations by one of the 3rd parties linked on the TheNet4You website, please immediately contact TheNet4You per the address below to allow TheNet4You to take the appropriate actions to stop this misbehavior.

Contact

If you have questions about TheNet4You Privacy Policy and the procedures in effect, please contact our Data Privacy Officer and his team at privacy@thenet4you.net.

 

Version: v.3 (issued May 24, 2018)

This Policy applies to TheNet4You International GmbH and its direct affiliates of the TheNet4You group of companies.

This policy is subject to periodic revisions and may be amended by TheNet4You from time to time if necessary. A change log at the end of the policy will define changes made as well as the date of such changes. If required, TheNet4You will further inform you about changes to this policy via the appropriate communication channels directly.